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# TheFixItGeek

Back when I thought building websites was cool, but had no idea what I was doing. I grabbed a domain and a template from a website and threw something together called Thefixitgeek.com. I was working at CableOne handling customers on the phone. One day they updated their email server which created a ton of work for us in the call center. It was an overload of calls that we handled for weeks on end. It was pretty terrible. <br>

After failed attempts to get my leadership to understand that a video and a help center article could handle a ton of this burden. I decided to just make a [youtube video](https://www.youtube.com/watch?v=KYoL4oxhZp4) to show our customers how to handle the issue. I posted it to the company's facebook page. Soon enough I found that the they had posted it to their help center and I was getting a lot of views on the video. I am still disappointed that I made as much traction as I did when I spoke up on their social media, but that my managers didn't care to hear my suggestions.&#x20;

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I ended up quitting during shortly after I made that video as I was getting so much client work building and fixing computers outside of my day job that I was making more $$ outside of work than inside it.&#x20;